t: 01306 400004 | m: 07905 470941 | e: info@surreymassageclinic.co.uk
t: 01306 400004   |   m: 07905 470941  |  e: info@surreymassageclinic.co.uk

Appointment hours, cancellation and privacy policy

Our usual opening hours and therapists working are as follows: -

 

Monday 9am - 9pm (Danielle/Jen)

Tuesday 9am - 9pm (Danielle or Tanya/Jen)

Wednesday 10am - 8.30pm (Abby/Elise)

Thursday 9am - 9pm (Danielle/Zuzana)

Friday 9am - 8.30pm (Danielle/Tanya)

Saturday 9am - 5pm (Elise/Jen)

Sundays - closed

 

Occasionally these hours or the therapist may vary if there are unforeseen circumstances such as illness or holiday cover, and we will inform you of changes should they occur.

 

If you find that the time you require is already booked we operate a waiting list which you can asked to be added to in case of cancellation.

 

Please note that we cannot accommodate couples massage and/or two treatments at the same time nor do we offer home visits

 

Thank you!

 

Cancellation Policy & Privacy Terms

We understand that sometimes a last minute change means that you can no longer make your appointment and we ask that you can give us as much notice as you can give us allow us to fill your appointment from our waiting list.

 

Our cancellation policy is as follows :-

 

  • If you cancel your appointment more than 24 hours before treatment then no charge is made.
  • Less than 24 hours we reserve the right to charge 50% of the treatment cost
  • No show appointments we reserve the right to charge in full

 

All cancellation charges are at our discretion to the circumstances

 

Our privacy statement.

 

In light of the recent GDPR updates we thought you might want to know the following with regards to your personal information. 

 

All bookings get text or email reminders sent by the therapist you are booked with, therefore your information is passed to the relevant therapist at time of booking. We only use your information for reminders and appointment related business.

 

Your consultation information may also be shared between our team of therapists if you see one and then book with another to save filling in another form.

 

On your consent, we may need to speak to other health care professionals, such as Physiotherapist, GP or Consultant, should we feel the need to refer you, this will always be done with your full consent  beforehand.

 

We only use your contact details for appointment reminders and appointment related information, therefore we do not use your contact details for marketing purposes as, quite honestly, we are too busy to do email updates and figure that if you wanted to know what was going on you would follow us on social media such as Facebook, Twitter or Instagram. 

 

Thank you

The Dorking Wellbeing Centre,

173 High Street, Dorking

RH4 1AD

(previously at the Dorking Yoga Centre)

"...they all know how to find my knots, hit the pressure points, relieve upper back computer desk tension..."

Mark B, Esher

"...looking for a good sports massage in Dorking, this is great. I use it..."

Christian O'Connell - Radio DJ & Comedian

"...straight away I felt better and within a few days the injury had gone"

Ollie Millroy, Professional Racing Car driver

"... instrumental in my being able to continue working by helping me with chronic pain management ..."

Harriet Hitchen, Brockham

 

Read more client testimonials here

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© Danielle Weaver MFHT