Privacy policy

We are committed to protecting and preserving the privacy of our visitors when visiting our website or communicating electronically with us.

Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us
You may supply us with information about you by filling in forms on our website. This includes information you provide when booking online and the information you give us may include your name, e-mail address, and phone number.

The information our website automatically collects about you.
With regard to each of your visits to our website, we may automatically collect information including the following:
technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system, and platform; information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect
We use the information in the following ways:

• To provide you with information and/or services that you request from us;
• To administer our site including troubleshooting and statistical purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• For security and debugging as part of our efforts to keep our site safe and secure.
• This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.

Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third-party hosting provider (Ionos) to facilitate the running and management of this website and a trusted third party (Acuity) for online bookings.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities unless required by law or other regulations.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third-party links
Our site may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be submitted via email to info@surreymassageclinic.co.uk